FAQ on Dental

These are some of the more frequently asked employee questions.

The MBI dental debit card is not worth anything until AWANE funds it. You go to the dentist, have the work done, and ask them to fax the bill to 1-877-218-8216. It takes AWANE 3-4 minutes to process the bill, fund the card at MBI and call the dental office back with the approved amount. They then swipe the card for the approved amount.

Call your customer service rep at AWANE, and we can cancel the current MBI number and issue a new card.

For 2006 the yearly maximum is $1300 per person. For 2007 the yearly maximum is $1,500 per person.

We do not have a specific network. Go to the dentist of your choice.

No - we do not process claims based on a pre-determined schedule. We process on a percentage basis, based on the category of the claim up to the yearly maximum.